Privacy Policy
Your privacy matters to us at corivalenthia
Last updated: February 15, 2025
Overview
At corivalenthia, we understand that your privacy is fundamental to building trust. This comprehensive privacy policy explains how we collect, use, store, and protect your personal information when you interact with our financial education platform. We're committed to transparency about our data practices and ensuring you have control over your personal information.
corivalenthia operates as a financial education platform focused on business building skills and financial literacy. This policy applies to all users of our website, course participants, newsletter subscribers, and anyone who interacts with our services. We collect information to provide personalized educational experiences while maintaining the highest standards of data protection.
We never sell your personal information to third parties. Your data is used exclusively to enhance your learning experience and provide you with relevant educational content and support.
Information We Collect
Information You Provide Directly
When you register for our courses, subscribe to our newsletter, or contact us for support, you voluntarily provide certain information. This includes your name, email address, phone number, mailing address, and payment information for course enrollment. We also collect any information you share in course discussions, feedback forms, or direct communications with our support team.
Data Type | Collection Method | Purpose | Retention Period |
---|---|---|---|
Personal Identifiers | Registration forms, account creation | User identification and communication | 7 years after account closure |
Contact Information | Newsletter signup, course enrollment | Educational content delivery | Until unsubscribe request |
Payment Data | Course purchases, subscription payments | Transaction processing and billing | 7 years for tax compliance |
Learning Progress | Course completion tracking | Personalized learning experience | 3 years after course completion |
Automatically Collected Information
Our website automatically collects certain technical information when you visit. This includes your IP address, browser type and version, operating system, referring website, pages viewed, time spent on pages, and clickstream data. We use cookies and similar tracking technologies to enhance your browsing experience and analyze website performance.
We also track your learning progress within our courses, including modules completed, quiz scores, time spent on materials, and participation in discussions. This information helps us improve our educational content and provide personalized recommendations for your learning journey.
How We Use Your Information
Educational Services
Your information primarily serves to deliver high-quality financial education. We use your data to process course enrollments, track learning progress, provide personalized content recommendations, and issue certificates of completion. Your learning history helps us suggest relevant courses and materials that align with your educational goals.
- Processing course enrollments and managing your student account
- Delivering educational content and tracking your learning progress
- Providing personalized course recommendations based on your interests
- Issuing certificates and maintaining educational records
- Facilitating communication between students and instructors
- Sending important updates about courses and educational opportunities
- Providing technical support and customer service assistance
Communication and Marketing
We use your contact information to send educational newsletters, course announcements, and updates about new learning opportunities. All marketing communications include clear unsubscribe options, and we respect your communication preferences. We never share your email address with external marketing companies or send unsolicited promotional content.
Data Sharing and Third Parties
We maintain strict controls over data sharing and only work with trusted service providers who meet our security standards. We never sell your personal information to advertisers or marketing companies. Any data sharing occurs only when necessary to provide our educational services or comply with legal requirements.
Service Providers
We work with carefully selected service providers to deliver our educational platform. These include payment processors for course transactions, email service providers for newsletters and course communications, cloud hosting services for our learning management system, and analytics providers to improve website performance. All service providers must sign comprehensive data processing agreements and maintain equivalent security standards.
Legal Requirements
We may disclose your information when required by Canadian law, court orders, or government regulations. This includes tax reporting requirements, responses to lawful government requests, and cooperation with law enforcement investigations. We will notify you of such disclosures unless prohibited by law.
Data Security Measures
We implement multiple layers of security to protect your personal information, including encryption, secure servers, regular security audits, and staff training on data protection practices.
Your data security is our top priority. We use industry-standard encryption protocols to protect data transmission and storage. Our servers are hosted in secure facilities with physical access controls, and we maintain regular backup systems to prevent data loss. All staff members receive training on privacy protection and are bound by confidentiality agreements.
We conduct regular security assessments and vulnerability testing to identify and address potential risks. Our payment processing systems comply with PCI DSS standards, and we never store complete credit card information on our servers. We also maintain incident response procedures to quickly address any potential security breaches.
Data Retention
Student Records
Course enrollment information, learning progress, and certificates are retained for 7 years after course completion to maintain educational records and provide ongoing student support.
Financial Data
Payment information and transaction records are kept for 7 years to comply with Canadian tax regulations and financial reporting requirements.
Marketing Communications
Newsletter subscriptions and communication preferences are maintained until you unsubscribe or request account deletion.
Website Analytics
Anonymous usage data and website analytics are typically retained for 26 months to analyze trends and improve user experience.
Your Privacy Rights
Under Canadian privacy legislation, including PIPEDA (Personal Information Protection and Electronic Documents Act), you have significant rights regarding your personal information. We respect these rights and provide clear procedures for exercising them.
Your Rights Include:
Access: Request copies of all personal information we hold about you, including how it's used and who it's shared with.
Correction: Update or correct any inaccurate or incomplete personal information in your account or our records.
Deletion: Request deletion of your personal information, subject to legal retention requirements for educational and financial records.
Portability: Receive your personal information in a structured format that you can transfer to another service provider.
Withdrawal of Consent: Withdraw consent for optional data processing activities, such as marketing communications.
Complaint: File complaints about our privacy practices with the Privacy Commissioner of Canada if you believe we've mishandled your information.
Exercising Your Rights
To exercise any of these rights, contact our privacy officer using the information provided below. We'll respond to your request within 30 days and may require identity verification to protect your information. Some requests may take longer if they're particularly complex or if we're handling multiple requests from you.
International Data Transfers
While corivalenthia primarily operates within Canada, some of our service providers may process data outside of Canada. When we transfer your information internationally, we ensure adequate protection through contractual safeguards, certification schemes, or adequacy decisions that provide equivalent privacy protection to Canadian standards.
We maintain a current list of all countries where your data may be processed and the safeguards in place to protect it. If you have questions about international transfers of your information, please contact our privacy officer for detailed information about the protections we've implemented.
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. Essential cookies are necessary for website functionality and cannot be disabled. We also use analytical cookies to understand how visitors interact with our site and preference cookies to remember your settings and choices.
You can control cookie settings through your browser preferences. Disabling certain cookies may limit website functionality or prevent access to some features. We provide a cookie consent banner that allows you to manage your preferences for non-essential cookies.
Children's Privacy
corivalenthia's educational services are designed for adults and we do not knowingly collect personal information from individuals under 18 years of age. If we discover that we've inadvertently collected information from a minor, we'll delete it promptly. Parents or guardians who believe their child has provided personal information to us should contact us immediately.
Policy Updates
We review and update this privacy policy regularly to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email or prominent website notices at least 30 days before the changes take effect. Your continued use of our services after policy updates indicates acceptance of the revised terms.
Privacy Contact Information
corivalenthia Privacy Office
211 Avalon Lane
Simcoe, ON N3Y 4K2
Canada
For general inquiries about our educational programs or technical support, please use our standard contact channels. For specific privacy concerns, data requests, or complaints about our information handling practices, please contact our privacy officer directly using the information above.